Beijer Electronics (formerly QSI Corporation)

Manufacturer of Mobile Data and Human Machine Interface Terminals.
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PostPosted: Mon Apr 17, 2006 10:26 am 
I have a Qterm-II terminal that has been working well for over ten years but the window and the keypad are showing signs of wear and need to be replaced. Do you still support and repair the Qterm-II?


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 Post subject: QTERM-II support
PostPosted: Mon Apr 17, 2006 1:56 pm 
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Joined: Wed Mar 08, 2006 12:10 pm
Posts: 1
Yes, we still support the QTERM-II.



You will need to call (801-466-8770) or e-mail QSI for an RMA number before returning the terminal.

We also have a web-based RMA form at: http://www.qsicorp.com/support/contact/?type=rma



We will need the following information:

- Company name & location

- Contact name and phone #

- Model # & serial # of the terminal

- Problem description



Repairs are charged parts plus labor with a $100 minimum labor charge covering up to 1 hour. Most repairs are completed in less than 1 hour.



Turn-around time is 1-2 weeks after receipt.

_________________
Tom O.

http://www.qsicorp.com


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